We want you to pay for SnipeBid only if it works for you. That is why every new user starts with a free trial, with no card needed, and why every payment comes with a 7-day money-back guarantee.
Free trial
The free trial (36 hours of bot trading) costs nothing and needs only your email. Nothing is charged when it ends: you pay only if you choose a plan. If you don’t, the trial simply ends and there is nothing to cancel.
If you started a trial with a card at our earlier checkout, it turns into the plan you picked when it ends. Cancel before it ends and you are not charged.
Cancel anytime
You can cancel your paid subscription at any time on your account page. Cancelling stops the next renewal. You keep access until the end of the period you already paid for.
7-day money-back on your first payment and every renewal
If SnipeBid didn’t work for you, email us within 7 days of a payment and we will refund it. This applies to every payment: the first payment for your plan and every renewal after it. Tell us the email linked to your license and, if you can, what went wrong; it helps us fix it for everyone.
When we can’t refund
- Licenses terminated for breaking our terms, such as sharing or reselling a key.
- Requests made more than 7 days after the charge, unless the law requires otherwise.
- Losses or account restrictions caused by EA, including coins or items. See our disclaimer.
Nothing in this policy limits your statutory consumer rights.
How to ask
Email [email protected] or use the contact form with the topic “Billing & license”. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.